Shipping policy

We ship worldwide. 

Standard Delivery: 

Domestic shipping - From 5 USD.

Internatonal shipping - From 15 USD.

Exactly shipping rates to your address calculated at checkout.

Pending availability and credit card verification, orders will arrive within 4-10 business days.

Please be advised that our fulfillment center is operating as normal as possible under the new COVID-19 health and safety measures. We appreciate your patience and understanding as our processing times may be delayed.

Domestic Shipping - To EU 27 Countries: 

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. 

Customers with a shipping address in any of these 27 countries will NOT have to pay any additional duties, sales tax, VAT. We've got that covered! 

Shipping to non-EU European countries: 

Customers from all other countries (apart from the 27 countries listed above) may have to pay additional import duties or other applicable taxes to pertinent authorities upon receiving their goods - depending on import policies of respective countries. Duties and tax rates vary from country to country and we are unable to help you determine that for your shipment. If you wish to learn about duties and taxes applicable to your shipment, you may check it out with customs and border protection authorities of your country.   

As soon as your order has been dispatched you will receive confirmation with tracking information by provided email.

Returns and exchanges

We want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may return or exchange your purchase when it is presented with established proof of purchase in saleable condition. 

To start your return you will need to find your order number and send this to our customer services email address: km@katerinamorgan.shop

You will be given instructions about where to return the goods which must be made without undue delay and in any case within 14 days of notifying us. When the goods have been received and checked will be issued as soon as possible. Please note that the cost of returning the goods is your responsibility.